Member Reviews

"Customer Service Reps were great, but getting past the AI to get to them was nightmare. The automated system would just go into a loop and tell me what my coverage was, and then hang up on me. This happened 5 times! Left a voicemail at one point, and never received a call back. The system needs a reboot. "

"Efficient, saves me time and got back doing clinical things"

"This company gives you a quick ability to connect to coverage."

"Simple website. Easy to complete and instant coverage."

"Very easy and simple to use, would recommend to others. "

"HPSO has always been easy to use. I let my malpractice insurance lapse for a few years and realized that wasn't a great idea as the world becomes more litigious. It's easy and cheap. Just do it."

"Thank goodness for this quick and easy process of obtaining insurance through you guys. SUPER AFFORDABLE FOR STUDENTS"

"The website was easy to navigate. The price was low, I was expecting the prices to be really high. Thanks for protecting me as I learn to become a social worker."

"I submitted an enquiry prior to purchasing insurance, and received an email response very quickly, and with exactly the information I needed. This was so helpful and I was able to get the service I needed. Thank you!"

"The process for renewing my professional liability policy was a bit of a hassle. When I initially went to the HPSO webpage and logged in, I was taken to the HPSO "wallet." From there I was able to see my current policy and current payment method on file. However, there was no links to proceed with updating and paying for my policy renewal. I had to go back to the HPSO main page and navigate to the "renewal" section, which I would have thought would be in the initial login portal. "