Member Reviews

"Only took 8 minutes and boom you're all set."

"Process quick and user friendly."

"Easy renewal for comprehensive coverage "

"Signing up was quick and easy and cheaper than I had anticipated. "

"Recommend by a manager. Application was smooth"

"the process was very straight forward as well as simple and easy"

"the process was very straight forward as well as simple and easy"

"Required information had to be added multiple times"

"The HPSO website application or renewal options ask the same questions a second time after answering and submitting on each page. Was then told I need to contact by phone to renew. Called and the automated system approved my renewal and transferred me for payment collection. Was told employees were "in a meeting" and hung up on. Called again and asked for "LIVE" customer service and was told I need to reapply and go back to applying coverage back on website, not by phone. Absolute circle waste of time. IF this coverage was not required by my employer, I would not renew. Is this the type of performance and we can expect by HPSO? Handing and execution of account management is questionable and not confidence building."

"Good, it changed too quickly to print my receipts or invoice "