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Webinars

​​​​HPSO's webinars are open to all Healthcare professionals and allow healthcare providers to learn about risk exposures they might face in their daily practice. Our free web-based-seminars feature presentations made by industry leaders in the insurance and healthcare fields.
 
Selected topics are designed to help you manage your risks so that you can reduce your exposure to potential professional liability claims. On this page you will also find recordings of past broadcasts. Listen, learn and enjoy! 

Using Malpractice Claims Data to Identify Risks in PT Practice
When: Thursday, May 20, 2021
Time: 6:00 PM ET – 8:00pm ET
Overview: Healthcare leaders need to develop risk management programs to help PTs manage their liability exposure. Malpractice data can be a powerful patient safety tool by revealing clinical patterns that contribute to medical errors and by enabling PTs and PT Practice Owners to more accurately identify gaps in patient safety programs and make improvements to their practice’s risk management plan.

From HPSO and CNA’s new liability claim report update, this interactive program will address some of physical therapists’ most common professional liability concerns, including emerging risks and ways that PTs can protect themselves from liability exposures. Using case studies and claim data, PTs can examine top areas of liability through the experiences of your peers. Most importantly, this session will provide you with immediately implementable practices that you can use to help prevent or defend against malpractice allegations, while also enhancing patient safety.

In order to earn CE credit for this event: Participants must (1) register, (2) attend the entire live event on 5/20/21 at 6 p.m. ET, and (3) complete the post event test evaluation. Only those who meet these requirements will be issued a certificate of completion. It is the responsibility of the participant to make accommodations for time zone.

To register for this event, click here.
 

Archived Webinars

Stay Ahead of the Curve: Top Reasons Pharmacists Get Sued

When: Wednesday, October 23, 2019
Time: 2:00-3:00 p.m. ET 
Overview: More than $25 million in incurred costs was paid for pharmacist professional liability claims over the past 5 years. This is up from $18 million paid over 10 years as reported in the 2013 claim study. The objective of this presentation is to utilize CNA’s claim database to help pharmacists identify liability patterns and trends. Pharmacists can use information to examine their own practices in relation to the claims experienced by their peers.

To register for this event, click here.

In order to earn CE credit for this event: Participants must (1) register, (2) attend the entire live event on 10/23/19 at 2 p.m. ET, and (3) complete the post event test evaluation. Only those who meet these requirements will be issued a certificate of completion. It is the responsibility of the participant to make accommodations for time zone.

Defending Your Counselor License: Common Legal and Ethical Issues (Part 1)

When: Thursday, October 3, 2019
Time: 2:00-3:00 p.m. ET 
Overview: This session is Part 1 of a 2-part webinar course that will explore the legal issues involved in professional liability claims. Part 2 will discuss the ethical implications around counselor professional liability claims. The objective is to utilize HPSO/CNA’s professional liability & license protection claims data to identify liability patterns and trends. By highlighting Counseling events that resulted in financial loss or expenses, we highlight the types of situations most likely to have serious adverse outcomes for patients and create liability exposures for Counselors. Using this information, Counselors can examine their own current practices in relation to board actions, claims and losses experienced by their peers. Risk control recommendations based on ACA’s Code of Ethics will be discussed.

To register for this event, click here.

In order to earn CE credit for this event: Participants must (1) register, (2) attend the entire live event on 10/3/19 at 2pm ET, and (3) complete the post event test evaluation. Only those who meet these requirements will be issued a certificate of completion. It is the responsibility of the participant to make accommodations for time zone.

Defending Your Counselor License: Common Legal and Ethical Issues (Part 2)

When: Thursday, October 17, 2019
Time: 2:00-3:00 p.m. ET 
Overview: This session is Part 2 of a 2-part webinar course that will explore the ethical issues involved in professional liability claims. Part 1 discussed the legal implications around counselor professional liability claims. The objective is to utilize HPSO/CNA’s professional liability & license protection claims data to identify liability patterns and trends. By highlighting Counseling events that resulted in financial loss or expenses, we highlight the types of situations most likely to have serious adverse outcomes for patients and create liability exposures for Counselors. Using this information, Counselors can examine their own current practices in relation to board actions, claims and losses experienced by their peers. Risk control recommendations based on ACA’s Code of Ethics will be discussed.

To register for this event, click here.

In order to earn CE credit for this event: Participants must (1) register, (2) attend the entire live event on 10/17/19 at 2pm ET, and (3) complete the post event test evaluation. Only those who meet these requirements will be issued a certificate of completion. It is the responsibility of the participant to make accommodations for time zone.​

Protect Yourself from Liability: PTs and Patient Non-Compliance

When: Thursday, May 17, 2018
Time: 1:00-3:00 p.m. ET 
Overview: Patient noncompliance can come in many forms: unwillingness to follow a course of therapy, repeated missed appointments, rejecting treatment recommendations, reluctance to take medications, refusal to provide information or chronic late payments. If left unchecked, such conduct may result in litigation. The objective of this presentation is to enable Physical Therapists with strategies to not only recognize these patient behaviors but also take steps to reduce the likelihood of malpractice claims. Using selected claim scenarios, PTs can examine their own current risk control practices in relation to the claims and losses experienced by their peers.

To register for this event, click here.

Continuing education credit is available only to those whom attended the live event.

Protecting Your Counselor License: Common Legal & Ethical Issues

When: September 7, 2017 (Part 1), September 20, 2017 (Part 2)
Time: 1:00-2:00 p.m. ET 
Overview: This webinar will explore the legal and ethical issues involved in professional liability claims. By attending you will learn risk control strategies to mitigate your risks. Using this information, counselors can examine their own current practices in relation to the allegations of malpractice claims and losses experienced by their peers.

To listen to this archived webinar for the September 7, 2017 session, click here.
To listen to this archived webinar for the September 20, 2017 session, click here.

Continuing education credit is available only to those whom attended the live event.​

Put Your Liability IQ to the Test: Top Reasons OTs Get Sued

When: Thursday, June 29, 2017
Time: 1:00-2:00 p.m. ET 
Overview: Did you know that more than $2.7 million was paid in indemnity and expenses for professional liability claims on behalf of occupational therapy professionals during the most recent 10-year analysis (2006-2015)? This webinar will explore indemnity and expenses for professional liability claims on behalf of occupational therapists insured under the CNA/HPSO program. This program will describe top allegations made against occupational therapists in malpractice lawsuits as well as patient injuries and outcomes. Using this information, occupational therapists can examine their own current practices in relation to the allegations of malpractice claims and losses experienced by their peers. Selected claims asserted against occupational therapists will be discussed.

To register, click here
Continuing education credit is available only to those whom attended the live event.
This publication is intended to inform Affinity Insurance Services, Inc., customers of potential liability in their practice. This information is provided for general informational purposes only and is not intended to provide individualized guidance. All descriptions, summaries or highlights of coverage are for general informational purposes only and do not amend, alter or modify the actual terms or conditions of any insurance policy. Coverage is governed only by the terms and conditions of the relevant policy. Any references to non-Aon, AIS, NSO, HPSO websites are provided solely for convenience, and Aon, AIS, NSO and HPSO disclaims any responsibility with respect to such websites. This information is not intended to offer legal advice or to establish appropriate or acceptable standards of professional conduct. Readers should consult with a lawyer if they have specific concerns. Neither Affinity Insurance Services, Inc., HPSO, nor CNA assumes any liability for how this information is applied in practice or for the accuracy of this information.

Healthcare Providers Service Organization is a registered trade name of Affinity Insurance Services, Inc., a licensed producer in all states (TX 13695); (AR 100106022); in CA, MN, AIS Affinity Insurance Agency, Inc. (CA 0795465); in OK, AIS Affinity Insurance Services, Inc.; in CA, Aon Affinity Insurance Services, Inc., (CA 0G94493), Aon Direct Insurance Administrators and Berkely Insurance Agency and in NY, AIS Affinity Insurance Agency.