Member Reviews

Read what our members are saying about their experiences with HPSO.
4.5 / 5 Over 17542 Customer reviews.

FunnyEarthworm-87077

Verified
4/5
01-09-2022
Easy, but could be better
"It's an easy process to get a quote and a policy, but they really should allow for monthly payments instead of one large bill. Especially for those of us that are using this to insure a side job, not our primary means of income. "

SuccessfulHyena-19978

Verified
5/5
31-08-2022
"Super easy and user friendly to set up"

TastySailfish-5625

Verified
5/5
31-08-2022
Rapid and easy to use.
"All in all great experience. Rapid, easy to use, and I am now covered!"

ToughSparrow-96944

Verified
2/5
31-08-2022
Inaccurate description
"I had purchased an insurance for professional counselor not realizing my student insurance was still active. I called to find out the delay about the process and found out I had to change the status which was fine and the people on the phone were helpful. HOWEVER, I was told the price I had to pay for changing the status of student to professional was 60% off but it was the exact price that I had paid for when I purchased the professional one the first time around. So how is it that’s the discounted price is the same as the original that I had mistakenly paid for? It’s clear that’s it’s just a marketing scam, because if the 60% deal was accurate I should’ve paid 60% less than the original plan. "

DizzyRaven-30863

Verified
5/5
31-08-2022
Insurance for a pastoral counselor.
"I really appreciate the smoothness and simplicity in making it possible for me to come back again. I appreciate the protection that your company gives. God bless, Paul Dabdoub"

MysteriousBeetle-75443

Verified
5/5
31-08-2022
Great Experience
"Easy to use. Hassle free."

SleepySheep-93409

Verified
5/5
31-08-2022
Easy as Pie
"Easy to obtain a quote and get a policy. "

LuckyHummingbird-1404

Verified
1/5
31-08-2022
Never called back
"Never called back to confirm or deny coverage"

JayC-12012

Verified
5/5
31-08-2022
WOWZERS
"Seriously, that was easy and affordable."

erinpietrowski

Verified
1/5
31-08-2022
Terrible communication, unprofessional, still waiting for reimbursement
"I had a terrible experience with HPSO! I bought liability insurance for my private practice (which was super expensive), I found a much more affordable option one day later so I cancelled my plan. It was really hard to get someone to cancel it at all, I had to call about 3 times. When I was told it was finally cancelled, I didn't get an email confirmation, so I called dback again and asked for one - I got one after emailing and calling a couple times and was told I will be reimbursed withiin 30-60 days (why so much time!!???). After 59 days passed and nothing, I called AGAIN to be told that my cancellation didn't go through because the agent that issued it was not authorized to do so. They cancelled it for real and told me it would be another month or so before getting my check - they knew how frustrated I was and didn't do anything to expedite my payment or even apologize! I was so, so disappointed. That was a few weeks ago and still waiting for my reimbursement check..."
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