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​​Claims Report

Claims Reports for Healthcare Professionals​​​

HPSO does more than offer professional liability insurance coverage to healthcare providers in over 80 professions. We also provide a​ large collection of risk education resources for healthcare professionals. By analyzing actual claim reports, HPSO provides healthcare professionals with the knowledge needed to help reduce their liability risks while improving patient or client outcomes. ​In collaboration with CNA, HPSO and its sister organization NSO, have developed claim reports for pharmacists, physical therapists, nurses, and nurse practitioners.​

Physical Therapists

Physical Therapy Professional Liability Exposures:  2016 Claim Report Update

HPSO and CNA’s third physical therapists’ liability report provides access to data for malpractice and license defense claims that occurred between January 1, 2010 and December 31, 2014. The 74-page report offers:  

  • Professional liability claim data and analysis
  • License protection claim data and analysis
  • Legal case studies
  • A self-assessment checklist
  • Risk management recommendations

Additional resources:


Understanding Counselor Liability Risk 

This report provides statistical data on professional liability claims, deposit​ion/record request claims, license protection defense claims, and selected samples from the HPSO 2013 Qualitative Counselor Work Profile Surve​y. Claims closed over the 10-year period from January 1, 2003 through December 31, 2012 are analyzed.

The 80 page report includes data on:

  • Professional Liability Claims
  • Deposition Assistance & Record Request Claims
  • License Protection Defense Claims
  • Counselor Work Profile Survey

Additional resources:


2013 Pharmacist Liability: A Ten-year Analysis​​

Analysis of CNA pharmacist closed claims data reveals that the most frequent allegations made against pharmacists involve dispensing errors. This report focuses on identifying the injuries and adverse outcomes most commonly associated with these claims, as well as the underlying causes of pharmacist error. This three-part report covers professional liability claims, license protection claims and selected samples from the HPSO 2012 Qualitative Pharmacist Work Profile Survey.​

Highlights of the report include:​

  • Professional Liability Claims
  • License Protection Claims​
  • Pharmacist Work Profile Survey
  • HPSO 2012 Qualitative Pharmacist Work Profile Survey

Additional resources:


Physical Therapist​


Nurse Practitioner​



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