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Welcome Agents & Brokers! ​

Healthcare Providers Service Organization (HPSO) has been providing professional liability insurance to healthcare professionals since 1990.

  • We offer your healthcare professional and business clients broad coverage and affordable pricing
  • We offer brokers access to our proprietary program, best-in-class service and competitive commissions

Who is Affinity Healthcare?

HPSO is a trade name of Aon Affinity, a subsidiary of one of the world’s largest insurance brokers, Aon plc (NYSE: AON). Affinity Healthcare is the division of HPSO that works with independent agents and brokers.

When you team up with Affinity Healthcare, you benefit from HPSO’s long-standing reputation in the healthcare community, Aon Affinity’s insurance industry expertise and Aon’s vast global resources.

  • HPSO, together with its affiliate, NSO, insures over 40,000 healthcare facilities and one million healthcare providers
  • Aon Affinity has over 49 million policies in force
  • Aon’s clients include over half of the Fortune 500 and a third of the Fortune Global 500

What services do CNA and HPSO provide?

CNA is the Program insurer and administers claims. HPSO functions as their Managing General Underwriter. We have the authority to:

  • Underwrite, rate and bind
  • Issue policies, bills and late notices
  • Provide customer service

Who is eligible for the HPSO Program?

HPSO and its sister organization NSO offer professional liability insurance to over 50 classes of healthcare businesses and 100 classes of individual healthcare professionals.

Eligible healthcare businesses include, but are not limited to:

  • Adult Day Care, Hospice, Group Homes & Home Health Care
  • Aesthetic Centers/Medispas
  • Allied Healthcare Schools
  • Counseling
  • Dental Practices
  • Home Medical Equipment Dealers
  • Pharmacies
  • Physical Therapy Facilities
  • Senior Living Organizations

Eligible healthcare professionals include, but are not limited to:

  • Aestheticians
  • Athletic Trainers
  • Counselors
  • Dentists, Orthodontists
  • Occupational Therapists
  • Optometrists
  • Pharmacists
  • Physical Therapists
  • Physician Assistants ​​

Contact Us

How to Work with HPSO
Contact your Affinity Healthcare Regional Sales Director

Northeast: CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, WV
Lorine Cotroneo | | Ext 1

Southeast: AL, AR, FL, GA, KY, LA, MS, NC, SC, TN
Lindsey Pilla | | Ext 2

Central: IA, IL, IN, KS, MI, MN, MO, ND, NE, OH, OK, SD, TX, WI
Pongee Kennedy | | Ext 3

West: AK, AZ, CA, CO, HI, ID, MT, NM, NV, OR, UT, WA, WY​
Russ Johnston | | Ext 4