Past Issues & Webflashes


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2008 HPSO Risk Advisor


2008 HPSO Risk Advisor, Vol. 2

Feature Article:   What to Do When You Make a Clinical Error

You checked, you double-checked, and you even checked a third time. But despite your best efforts, you've made a clinical error. What are the necessary steps to properly document and rectify the situation?

2008 Physical Therapist Edition, Vol. 2

Feature Article:   A Broader Look at Disability

What does it mean to be disabled? It's much more than the physical effects of being in a wheelchair or the inability to feed yourself. Having a disability can affect all aspects of a person's life.

2008 Pharmacist Edition, Vol. 2

Feature Article:   Are You Ready for the New Anticoagulant Program Requirements?

It's not too soon to think about the New Year, which will mark the implementation date of the Joint Commission's National Patient Safety Goals for 2009. It's likely you already have January1, 2009 on your radar because hospitals, critical-access hospitals, and ambulatory, home care, and long-term care organizations are required to have an anticoagulation safety program in place by that date.

2008 Counselor Edition, Vol. 2

Feature Article:   Cross-Cultural Counseling: How to be More Effective

Counselors strive to create both a trusting relationship and a comfortable environment with all their clients so that the difficult task of healing therapy can begin. Today, clients seeking counseling come from an array of backgrounds, requiring counselors to know and understand the various ways culture impacts the counseling relationship.



2008 HPSO Risk Advisor, Vol. 1 (390 KB)

2008 Physical Therapist Edition, Vol. 1 (280 KB)

2008 Pharmacist Edition, Vol. 1 (260 KB)

2008 Counselor Edition, Vol. 1 (335 KB)



2007 HPSO Risk Advisor (260 KB)

Articles include:

  • Coping with Understaffing in a Public Crisis
  • How to Avoid Professional Liability Claims
  • Thinking about Retiring or Taking a Leave of Absence?
  • Move Beyond that Mistake
  • Document Defensively: Here's How

2007 Physical Therapist Edition (297 KB)

Articles include:

  • Was this therapist negligent?
  • Reducing your risk begins with hello
  • How to Avoid Professional Liability Claims
  • New Directions in Care Bring Added Risk

2007 Pharmacist Edition (288 KB)

Articles include:

  • Rise to the Challenge of Medicare Part D
  • Child dies from fentanyl overdose
  • How to Avoid Professional Liability Claims
  • Handle Controlled Substances with Care

2007 Counselor Edition (328 KB)

Articles include:

  • How to Terminate the Noncompliant Client
  • Did Counselor Cause Divorce?
  • Do's and Don'ts of Group Therapy

Webflash Online-Only Special Edition




2006 HPSO Risk Advisor (298 KB)

Articles include:

  • When and Why You Should Apologize to Patients
  • Meeting the Needs of the Elderly - and Avoiding Risk
  • Coping with Short-Staffing
  • Firing a Subordinate Without Risking a Lawsuit

Physical Therapist Edition (324 KB)

Articles include:

  • Difficult Patients: When and How to Dismiss Them
  • Meeting the Needs of the Elderly - and Avoiding Risk
  • Complying with HIPAA Security Regulations

Pharmacist Edition (335 KB)

Articles include:

  • When a Pharmacist Refuses to Fill a Prescription
  • Meeting the Needs of the Elderly - and Avoiding Risk
  • The Risks of Drug Importation

Counselor Edition (308 KB)

Articles include:

  • Should you Counsel Patients Electronically?
  • Meeting the Needs of the Elderly - and Avoiding Risk
  • Monitoring the Client on Psychotropic Meds

Webflash Online-Only Special Edition

Feature Article: Preventing ADEs and avoiding liability