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Newsletter is now available on our website. See below for archived issues of the HPSO Risk Advisor for Business
2012 Business Owners Edition (345 KB)
Feature Article: Health literacy: A good business decision
On Monday morning, your upbeat mood turns sour when you hear that a family wants to sue one of your employees-and the facility you own. An injured client claims he wasn't told how to properly avoid aggravating his injury. Your employee remembers explaining how to care for the injury, giving the client a handout, and hearing the client say "no" when she asked, "Do you have any questions?" What happened in this situation?
2011 Business Owners Edition (345 KB)
Feature Article: Are you prepared for an office medical emergency?
It's 10:30 a.m. and the office is filled with clients. Suddenly, Mr. Smith grabs his chest and falls to the floor. Would your staff know what to do?
2010 Risk Advisor
Business Owners Edition 2010 (262 KB)
Feature Article: Crucial conversations for improved staff performance
The Joint Commission announced in 2009 that rude language and hostile behavior pose serious threats to patient safety and quality of care. The Silence Kills study, conducted by VitalSmarts and the American Association of Critical-Care Nurses, reveals that more than three-fourths of caregivers regularly work with doctors or nurses who are condescending, insulting, or rude.
2009 HPSO Business Owner Edition Vol 2 (97 KB)
- Infection Control and Prevention Programs Make Safety Contagious
2009 HPSO Outpatient Rehabilitation Business Owner Edition Vol 1 (95 KB)
2008 HPSO Business Owner Edition (97 KB)
2008 HPSO Outpatient Rehabilitation Business Owner Edition (95KB)
2007 Vol. 3 HPSO Business Owner Edition (341 KB)
2007 Vol. 3 Outpatient Rehabilitation Business Owner (341 KB)
2007 Vol. 2 HPSO
Business Owner Edition (347 KB)
2007 Vol. 2
Outpatient Rehabilitation Business Owner (347 KB)
Rehabilitation Business Owner (314 KB)
2006 Business Owner (414
Rehabilitation Business Owner (472 KB)